F.A.Q
Frequently Asked Questions
Suvarnabhumi (BKK): inside the Arrival Hall at Exit 3 (Level 2); Don Mueang (DMK): Gate 5 for international, between Gates 11–12 for domestic; U-Tapao: near the 7-Eleven about 100 m from the exit.
Drivers monitor flight status and adjust meeting time; one provider explicitly notes an extra 1 hour of waiting at no charge (with your flight number).
Quoted fares are all-inclusive—tolls, fuel, taxes, and child seats—no extra fees, and a pickup/drop at multiple nearby hotels/condos can be included.
Pay the driver in THB (USD/EUR may be accepted); if you prefer to prepay, credit card / PayPal / bank transfer are available.
BKK Airport ↔ Bangkok city ~1 hour (up to ~90 min at peak; faster late at night). Bangkok ↔ Pattaya ~2 hours in normal traffic. Expect longer times during holidays like Songkran.
Taxis go to the pier; ferries do not take cars. For Koh Chang, buy ferry tickets at the pier; for Koh Samet, head to Ban Phe Pier.